FAQ’s
Frequently Asked Questions
Have questions about our treatments or services? Find answers to the most commonly asked questions here. If you need further information, feel free to reach out to our team for personalized assistance.
Do you accept insurance?
Yes, we accept insurance for medical and surgical dermatology.
Do you accept insurance for Botox/filler, hormone replacement therapy, or medical weight management?
No, we do not accept insurance for aesthetic and wellness treatments.
Do you accept HSA?
Yes, we accept HSA.
Do you offer free consultations?
Consultations are $100 and will be applied to your aesthetic and wellness service or product purchase.
How do I know what treatment is right for me?
Schedule a consultation with one of our expert providers. They will tailor treatments and skincare plans specifically for you. All consultation fees are applied to your treatments and products purchased.
What kinds of things do you treat in dermatology?
We treat everything related to the skin, hair and nails. Rashes, acne, psoriasis, eczema, hidradenitis suppurtiva, alopecia, vitiligo, moles, skin cancer, fungal infections, and pre cancerous lesions are common things we treat every day.
What is a total body skin exam?
A full body skin exam is important for early detection and prevention of skin cancer. During your exam, your provider will educate you on suspicious lesions and skin cancer prevention. They will check your skin from scalp to toes, and you can undress as far as comfortable. We recommend removing undergarments for a thorough exam. Our primary goal is to make you feel comfortable and at ease.
When should I start getting skin exams?
The American Academy of Dermatology recommends yearly full body skin cancer screenings starting in your 20s or 30s. However, the best age and frequency depend on your personal risk factors.
What factors put me at higher risk for developing skin cancer?
Several factors increase the risk of developing skin cancer, including sun exposure, family history, and lighter skin types, especially people with blonde or red hair. If you notice any worrisome skin growths or changes in moles, you should get screened immediately.
Is there downtime for certain treatments?
Most of our procedures have limited downtime and shouldn’t affect daily activities. If you need a more invasive procedure, potential risks, benefits, and downtime will be discussed at your consultation.
How should I prepare for a Botox or filler appointment?
Arrive with a clean face, avoid harsh treatments like waxing, and stay hydrated. Inform your provider about any blood thinning medications, and avoid over-the-counter blood thinners (like aspirin, ibuprofen, Tylenol, and fish oil) for 7-10 days before your appointment to reduce bruising. Avoid alcohol for 48-72 hours before. Come with questions—we want to help you feel like the best version of you!
What skincare products do you carry?
We carry Elta MD sunscreen, cleansers, and moisturizers, as well as PCA Skin and SkinMedica product lines.
Do you have the Alle rewards program for Botox and filler treatments?
Yes, we honor the Alle rewards program and want you to benefit from it.
Why are you offering medical weight management at a dermatology practice?
Many chronic conditions and diseases that affect the skin, treated by dermatologists, are directly related to our internal metabolic health. Conditions like psoriasis, eczema and hidradenitis suppurtiva are associated with insulin resistance. Excess body weight and insulin levels cause inflammation throughout the body and negatively impact the skin. Our skin is our largest organ and is connected to all of our body systems. We believe in preventative care not reactive health care.
Am I a candidate for treatment with GLP-1 medications for weight loss?
You may be a candidate for GLP-1 medications for weight loss if you have a body mass index (BMI) of 30 or higher, or a BMI of 27+ with at least one weight-related condition, like type 2 diabetes, high blood pressure, high cholesterol, PCOS, or insulin resistance. However, a history of certain medical conditions may disqualify you.
How is medical weight management at your office different from other practices?
Our approach uses GLP-1s as a tool within a broader lifestyle intervention. Our expert providers have extensive experience in exercise physiology and internal medicine. We help guide you through dietary, behavioral, and lifestyle changes to ensure lasting results, supporting a sustainable path to health and wellness.
